Privacy Policy

Bahrain Surf Park respects your right to privacy and is committed to protecting your personal data in accordance with applicable data protection laws. This Privacy Policy applies to information collected through the Bahrain Surf Park website and related digital platforms.

This Privacy Policy may be updated from time to time to reflect changes in our practices, services, or legal obligations.

Who We Are

Bahrain Surf Park is a leisure and hospitality destination operated within the Kingdom of Bahrain.

Throughout this Privacy Policy, “Bahrain Surf Park”, “Club Hawaii”, “we”, “us”, or “our” refers to Bahrain Surf Park and its authorised operators, employees, and service providers.

Contact Us

If you have any questions regarding this Privacy Policy or the use of your personal data, please contact us at:

[email protected]

The Data We Collect About You

We may collect, use, store, and process different types of personal data, including:

Identity Data

Such as your name, nationality, or date of birth.

Contact Data

Such as your email address, mobile number, and address.

Transaction Data

Details relating to bookings, memberships, purchases, payments, or services used.

Marketing & Communication Data

Your preferences regarding marketing communications, newsletters, offers, or event updates.

Usage Data

Information about how you use our website, booking platform, or digital services.

Technical Data

Such as IP address, browser type, device information, and website interaction data.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and help us understand visitor behaviour.

Cookies are small text files stored on your device when visiting a website.

You may choose to disable cookies through your browser settings, however certain website functionality may be affected.

How We Use Your Personal Data

We will only use your personal data where legally permitted and for purposes including:

Managing memberships, bookings, payments, and guest services
Sending marketing communications and updates (you may opt out at any time)
Improving website performance and user experience
Conducting market research and audience analysis
Responding to enquiries and customer support requests
Supporting safety, operational, and security processes
Complying with legal and regulatory obligations

Disclosure of Your Personal Data

Your personal data may be processed internally by authorised personnel responsible for operations, guest experience, marketing, finance, IT, legal, and management functions.

We may also share your information with carefully selected third-party service providers including:

Website and booking platform providers
CRM and email communication providers
Payment processors
IT and technology service providers
Marketing and analytics partners
Legal, operational, or professional advisors
Government authorities where required by law

All third parties are required to respect the confidentiality and security of your personal data and may only process it for authorised purposes.

International Transfers

Your personal data may be transferred or processed outside the Kingdom of Bahrain where necessary for operational, technological, or service-related purposes, provided such transfers comply with applicable law.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, operational, safety, financial, and business requirements.

When personal data is no longer required, it will be securely deleted, anonymised, or archived in accordance with applicable regulations.

Data Security

We use appropriate technical, organisational, and operational security measures to protect your personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

While we take reasonable steps to safeguard personal data, no online system can guarantee complete security.

If You Fail to Provide Personal Data

Where personal data is required to provide services, complete bookings, process memberships, or comply with legal obligations, failure to provide such information may limit our ability to provide certain services or experiences.

Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of personal data where appropriate
Withdraw consent for marketing communications
Object to certain forms of processing
Request restriction of processing in specific circumstances

To exercise any of these rights, please contact us at: